Payment Policy

Last Updated: January 2026

A Legacy of Secure Transactions

At The Mindful Minutes, we believe that a mindful shopping experience is built on trust, clarity, and security. Founded on August 15, 2025, in Denver, Colorado, our journey began with a simple collection of intention-driven jewelry: Earrings – Hoop, Earrings – Statement, and Necklaces. From our headquarters at 501 S Cherry St Ste 1100, Denver, CO 80246, USA, we have committed not only to crafting pieces that inspire presence but also to establishing a transparent and secure financial environment for every customer. This Payment Policy details how we handle transactions, protect your data, and ensure integrity from checkout to delivery.

1. Accepted Payment Methods

To provide flexibility and convenience, we accept a wide range of secure payment options. All transactions are processed in US Dollars (USD).

We proudly accept the following methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover, and Diners Club.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay.
  • Payment Services: PayPal.

Your payment is processed at the time your order is placed. This authorization ensures your selected items are reserved and enters them into our fulfillment process.

2. Our Unwavering Commitment to Security

Our store is protected by an SSL certificate, guaranteeing that your personal and payment information is securely encrypted and safe from hackers.

We employ industry-standard Secure Sockets Layer (SSL) technology to create an encrypted link between our web server and your browser. This ensures all data passed between the two remains private and integral. We do not store your full credit card details on our servers. Payments are processed through PCI-DSS compliant payment gateways, adhering to the highest standards of data security.

3. Order Processing, Pricing, & Taxes

  • Order Cut-off: To be processed the same business day, orders must be placed by 5:00 PM (GMT-06:00) Central Standard Time (Chicago).
  • Pricing: All product prices listed on https://themindfulminutes.com are shown in USD. We reserve the right to correct any pricing errors that may occur.
  • Sales Tax: Applicable state and local sales tax will be calculated and added to your order total during checkout based on your delivery address within the USA.

4. Shipping & Fulfillment Timeline

Upon successful payment, your order enters our fulfillment pipeline:

  1. Handling Time: 1-2 business days (Monday–Friday). Our warehouse team prepares your order with care.
  2. Transit Time: 3-6 business days (Monday–Friday) via our shipping partners.
  3. Total Delivery Estimate: 4-8 business days to all destinations within the United States.

You will receive a shipping confirmation email with tracking information once your order is on its way.

5. Refunds & Return-Related Payments

Our refund policy is designed with fairness and mindfulness.

  • Return Pre-Approval: Our support team must approve all returns before the item is mailed back. Please contact us before sending your item.
  • Refund Method: Refunds are issued to the original payment method used for the purchase.
  • Processing Time: Once we receive and inspect your returned item, please allow 5 business days for the refund to be processed. The time it appears in your account will depend on your financial institution.
  • Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defective product or damage incurred during initial shipment. In such cases, we will provide a prepaid return label or reimburse standard shipping costs.
  • Restocking Fees: We charge no restocking fees for returns or exchanges.

Full Return Details: Returns are accepted within 30 days for new, unused items in original packaging. We accept returns by mail or in-store at our Denver address and offer exchanges.

6. Billing Inquiries & Disputes

For any questions regarding a charge on your statement, please contact our customer support team immediately. We are committed to resolving any billing issues promptly and transparently. We ask that you contact us prior to initiating a chargeback with your bank, as we can often resolve the matter directly.

7. Contact Our Support Team

Your confidence in our payment process is our priority. For any payment-related questions or assistance, our dedicated team is available.

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT-06:00) Central Standard Time

  • Email: support@themindfulminutes.com
  • Phone: +1 303-668-9442
  • Office Address: 501 S Cherry St Ste 1100, Denver, CO 80246, USA
  • Live Chat & Contact Form: Available directly on our store.

We respond promptly to inquiries via all channels to ensure your shopping experience is seamless.

Stay Connected With Our Journey

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Thank you for trusting The Mindful Minutes with your purchase. We are honored to serve you and contribute to your mindful moments.

The Mindful Minutes